Your Partner in Growth
You didn’t join the veterinary industry for the admin.
You entered this profession to make a difference.
At Pioneer Veterinary Products, supporting you is our priority.
With a dedicated account team that understands the unique challenges of animal health, you’ll receive personalised support tailored to your practice’s needs.
From sourcing the best products, to troubleshooting any issues, we’re with you every step of the way.
When you partner with Pioneer, you get:
+ A dedicated partner, not just a supplier
+ Smarter, faster ordering and delivery systems
+ A full consumables and equipment range from one supplier
+ Free CPD training and rewards for your team
+ Reliable, transparent service you can measure
+ An independent company that genuinely cares about your practice
We're By Your Side, So You Can Be By Theirs.
Smarter, Simpler Ordering -
Built Around You
Your time matters. That’s why our website and ordering tools are designed to make life easier for you and your team.
You’re in control:
- Create custom product lists so your team can only order approved items.
- Set up authorisation alerts for managers before orders are placed.
- Track deliveries in real time — from checkout to your clinic door.
- Manage multi-site accounts under one login.
- Auto-replenish or schedule orders to keep essentials stocked.
- Our team will help you configure everything, free of charge.
One of our partner practices saved over five hours a month by consolidating orders and setting up automated replenishment.
If you’d like, we can even work with you to show where you can make savings to your existing regular spend.
Dependable Delivery -
Free Across UK Mainland
It's important that you know when your order will arrive.
Our logistics team delivers reliability you can measure:
- Free delivery across UK mainland on all PODs (Practice Order Deliveries)
- Same-day dispatch on orders placed before 5 pm
- 98.7 % on-time and in-full delivery rate
- 99.2 % picking accuracy
- Average call answer time: 5.3 seconds
We know accuracy and communication matter as much as speed — and we take pride in all three.
Everything You Need -
All in One Place
There's no need to juggle multiple suppliers. With Pioneer, you can source everything your practice needs — from day-to-day consumables, to major equipment — through one reliable partner.
- Over 5,000 products across 90 + categories
- Trusted brands you already know and use
- Support for every discipline — from surgery to diagnostics
- Straightforward project management and equipment advice
- Consistent supply and transparent pricing
One supplier. One delivery. One less thing to worry about.
CoreQuip -
Equipment You Can Depend On
When a vital piece of kit fails, waiting isn’t an option.
That’s why we created CoreQuip — reliable veterinary equipment, ready when you are.
- Same-day dispatch on key equipment items
- Transparent stock and pricing — no surprises at checkout
- Expert help choosing what fits your practice best
Whether you’re replacing vital equipment, setting up a new consult room or upgrading your theatre, we’ll make sure your equipment works for you from day one.
IV Fluids - Struggling to Get Hold of Fluids?
Struggling to source fluids? IV fluids available – ready to order.
If your practice is experiencing supply chain problems, get in touch and we can help.
Real Partnership, Real People
We believe in genuine relationships — not faceless transactions.
That’s why every Pioneer customer has their own dedicated account manager who understands the veterinary world.
Your account manager will:
- Help tailor your product lists and pricing
- Set up your ordering system to save time
- Recommend smart substitutions or product alternatives
- Arrange servicing, installations or training where needed
We're proud to be an independent, UK-based business, with a dedicated team on-hand to ensure we support your practice to thrive.
Grow With Pioneer -
For You & Your Team
Your success is our goal — and we’ll help you grow professionally as well as operationally.
- Free CPD e-learning modules for your team
- In-practice CPD sessions tailored to your workflow
- Access to the Pioneer Knowledge Hub – a library of veterinary insights, how-to guides, and product education
- Exclusive webinars with trusted industry experts
We love helping veterinary professionals develop confidence and skills that make daily practice better.
Sustainability You Can Trust
We’re proud of the steps we’ve taken to make our operations as responsible as possible:
- ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) certified
- Over 95 % of our packaging is recyclable or reusable
- Over 80 % of our waste is recycled
- Staff car-share and green-travel incentives
- Continuous review of our supply chain to reduce environmental impact
Choosing Pioneer means choosing a partner that’s serious about sustainability — and helping you meet your own green goals.
Rewards That Give Back
Your loyalty matters. Through our Platinum Partner Programme, you can:
- Earn money-back rewards on every order
- Access exclusive promotions and partner discounts
- Get priority support from our customer care team
The more you work with us, the more you save — simple.
Ask you Account Manager about how you can join the Platinum Partner Programme.
