Green
In good condition. Keep it on its normal servicing schedule.
Veterinary Equipment Servicing & Repairs
Planned Servicing That Keeps Your Equipment Running And Your Budget Predictable.
Service contracts, equipment health checks and thorough servicing by trained engineers who visit practices nationwide.
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Planned Service Contracts
One schedule, clear costs, a named contact
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Equipment Health Checks
Every item rated green, amber or red
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On-Site Visits Nationwide
Pumps, drivers and monitors serviced at your practice
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Trained, Experienced Engineers
Thorough work, no corners cut
Specialist Servicing For Your Veterinary Practice Equipment
When essential equipment goes down, it disrupts appointments, adds pressure on your team and slows patient care.
Pioneer’s Servicing Department keeps your practice equipment running with planned service contracts, equipment health checks, routine servicing and repairs, carried out by trained, experienced engineers who visit practices nationwide.
Most practices start with a service contract: one planned schedule, predictable costs and a named contact. We also handle one-off servicing and repairs whenever you need them.
Talk To Us About A Service ContractWHERE EVERY CONTRACT STARTS
Equipment Health Checks
We don’t just label and count your equipment. Our engineer inspects every item, records its age and condition, and gives it an overall score, so you can see what needs attention and plan for it.
Amber
Keep an eye on it. We’ll talk to you about when we think costly repairs could become likely.
Red
Plan to replace it soon, before it fails during a clinic.
Budget With Confidence
Know which items are due for replacement before they fail.
Less Unexpected Downtime
Problems are spotted before they stop your clinic.
A Plan, Not A Sales Pitch
Your report becomes a servicing schedule built around your equipment. Multi-site groups get one view across every site.
Service Contracts First, One-Off Repairs When You Need Them
A bespoke service contract gives you planned maintenance, predictable costs and priority booking across your equipment. Need a one-off service or repair? We can help with that too.
Know What Needs Replacing, Before It Fails
Our equipment health check rates every item green, amber or red, so you can plan replacements into your budget instead of being caught out.
Trained, Experienced Engineers
Our servicing engineers are trained and qualified and take the time to do every job properly.
Servicing Shouldn’t Slow Your Practice Down
Your veterinary equipment plays a vital role in day-to-day patient care. When something stops working, you need practical support that gets your team moving again.
Our engineers service pumps, syringe drivers and monitors at your practice, so there’s no packing, couriering or waiting for equipment to come back. Every item gets the full checks it would get in a workshop.
With a service contract, your equipment is serviced on a planned schedule and problems are spotted before they cause downtime.
NATIONWIDE SERVICING
We Visit Practices Across The UK
Wherever your practice is, our engineers come to you. We plan visits by region and group nearby practices together, which keeps call-out costs down and means we’re regularly in your area.
Serviced On Site, Nationwide
From pumps and monitors to anaesthetic machines and autoclaves, we can service your equipment at your practice.
Regular Regional Visits
Our engineers travel the country on planned routes, so servicing fits around your practice, not the other way round.
One Point Of Contact
A dedicated service team handles your bookings, quotes and documentation, and keeps you updated.
A Clear Servicing Process From Start To Finish
When equipment needs attention, you want a quick reply, realistic timings and confidence that your request is being handled properly. We’ll always tell you straight away if anything changes.
Fast Reply
We will reply within 1 working hour.
Confirmed Quote
Within 4 hours of receiving full details, before any work begins.
A Call To Talk It Through
We’ll call you within 1 hour of sending the quote to make sure you have all the details you need, because we know how important it is for you to reduce downtime.
Visits That Suit Your Practice
We plan visits by region and book them at a time that works for you. If equipment fails, call us and we’ll do all we can to reach you quickly.
Equipment We Can Support
Our servicing team can support a wide range of veterinary practice equipment, including:
- Multiparameter monitors
- Infusion pumps
- Syringe drivers
- Anaesthetic machines
- Autoclaves
- Patient warming systems
- Microscopes
- Clipper repairs & sharpening
Not sure about yours?
Send Us The Details And We’ll Advise
Planned Servicing, Or Support When You Need It
For most practices, a service contract is the simplest way to keep equipment reliable. It covers planned maintenance across multiple equipment types, with clear servicing costs and a dedicated point of contact.
Regular servicing reduces unexpected downtime, maintains performance and spots problems before they become expensive.
If something stops working between visits, or you’d rather book a one-off service or repair, our engineers will assess it and advise on the most practical option.
FAQs
Still can’t find the answer? Call us on 01304 831831 or email servicing@pioneervet.co.uk.
What’s Included In A Service Contract?
Planned servicing across your equipment, clear annual costs, a dedicated point of contact and an equipment health check to build your plan.
What Is An Equipment Health Check?
Our engineer inspects every item, records age and condition, and rates it green, amber or red so you can plan replacements and budgets. Ask your account manager for details.
Can You Cover Several Sites In One Visit?
Yes. We offer multi-site asset audits and can build a servicing plan from them.
What Equipment Can You Service?
Most veterinary equipment, including infusion pumps, syringe drivers, patient monitors, anaesthetic machines, autoclaves, dental units, microscopes, warm air units and clipper blades. If you’re unsure, send us the details and we’ll advise.
In-Practice Or Send It In?
We can service pumps, syringe drivers and monitors at your practice, as well as larger equipment like anaesthetic machines and autoclaves. Some items, like clippers, come to our workshop. We’ll advise when we quote.
How Far Ahead Are Visits Booked?
We plan visits at a time that suits your practice. Contract customers’ visits are scheduled in advance. If equipment fails, call us and we’ll do all we can to get to you quickly.
Will I Get A Certificate?
Yes. You’ll receive a service certificate listing the date, make, model, serial number and work carried out for every item serviced.
