Bespoke, preferential pricing
Pricing that works for your practice — and your bottom line — plus bulk deals across our consumables categories.
Smart benefits when you consolidate your suppliers
YOUR VETERINARYCONSUMABLESPARTNER
Over 6,500 products from one trusted, independent supplier. Free next-day delivery, a named account manager who knows your practice, and pricing built around your bottom line.
- Independent since 2009
- ISO 9001 & ISO 14001 certified
- 98.8% of customers recommend us
Accountability you can measure
Partnership should feel dependable, transparent and human. Our service metrics show that orders, deliveries and queries are handled properly, every time.
+64
Net Promoter Score — in the range of the most loved brands
99.1%
Goods delivered on time and in full
99.2%
Dispatch picking accuracy
100%
Same-day dispatch on orders before 5pm
4.1s
Average call answer time
2.2h
Average email answer time
DOES THIS SOUND FAMILIAR?
You didn’t join the profession for the admin
- Juggling multiple suppliers for your consumables
- Products not arriving, or not available when you need them
- Poor communication from suppliers
- Rising costs across staff, drugs, consumables and energy
- Too little time, with staff shortages and growing client expectations
- Non-clinical jobs piled on top of your core role
OUR GUARANTEE
Choose Pioneer as your trusted partner and you get:
-
Quality products with consistent supply and back-up stock
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A dedicated account manager with animal health experience
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A reliable, efficient customer service team that answers in seconds
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Great pricing tailored to your practice
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Added-value services including free CPD training and clinical support
THE POWER OF CONSOLIDATION
Why buy all your supplies from Pioneer?
One of the most effective ways to cut costs on daily consumables is consolidation. Buying everything from one trusted partner streamlines your ordering, saves time and effort, and opens the door to:
One invoice a month
A single monthly invoice for all your deliveries, with the option of direct debit to save even more admin time.
Auto-ordering
Supplies arrive even when you’re busy or on annual leave. Practices save on average five hours of admin a month.
Contracts that aid forecasting
Trading agreements support financial planning, with rebates direct to your P&L each month.
Favourites lists
Your regular products saved for quick reordering. Don’t have one yet? We’ll populate it for you.
One supplier, fewer headaches
A comprehensive range means fewer suppliers to manage and a simpler procurement process.
£30,000
saved annually by one 20-vet practice
Since working with Pioneer, our practice has saved £30,000 annually, while also benefiting from rationalising multiple suppliers under one roof. I would recommend partnering with Pioneer for our consumables supplies.
Karen MacDonald, Head Veterinary Nurse
HOW OUR TRADING AGREEMENT WORKS
An agreement that delivers real value
Many suppliers offer headline discounts that are hard to realise in practice. Our model turns that promise into practical, spendable value that benefits your business immediately.
A tailored agreement
We set up a trading agreement built around your practice and the consumables you already use.
A monthly rebate
Each month you receive a rebate as a credit note, based on your purchasing activity.
Reinvest it
Spend the credit directly on the essentials you already buy — reducing future spend and supporting cash flow.
- Purchasing becomes a measurable financial return
- Usable credit, not theoretical discounts
- Tangible value you can see every month
WIDE RANGE OF QUALITY, RELIABLE CONSUMABLES
Everything your practice needs, all in one place
View the full catalogue →Pet Shirts
SIMBA® antimicrobial recovery shirts in 12 sizes, cats & dogs. Own branding available.
Recovery Collars
Lightweight clear collars, eco options and the Fear Free approved Calmer Collar.
Sutures
Meril absorbable & non-absorbable sutures, Meriglu skin adhesive and Mirus skin stapler.
IV Catheters
Jelco®, Surflo™, Introcan Safety®, Versatus™ and Optiva® — always in stock.
IV Fluids
Uninterrupted access if you’re facing supply issues, with additional sizes now available.
Infusion Sets
Giving, precision and pump sets, plus luer-lock extension lines in various lengths.
Syringes
BD and Terumo insulin, blood gas, hypodermic and luer-lock syringes.
Needles
Market leaders from BD, Terumo and Jelco for precise, controlled injection.
Surgical Gowns
TecREFLEX® reinforced and standard gowns in breathable, lightweight fabric.
Drapes & Procedure Packs
TecREFLEX® drapes in many sizes, and packs that save prep time and money.
Exam Gloves
Our flagship TecREFLEX® latex, nitrile and vinyl powder-free gloves, with secure supply.
Surgical Gloves
Latex powdered, powder-free, latex-free and Biogel for superior grip and sensitivity.
Bandages
Cohesive and conforming bandages, including Soffban, plus padding and support.
Dressings
Hydrogel, hydrocolloid, foam, medical-grade honey, antimicrobial and IV films.
Disinfectants & Wipes
Anigene, Clinell, Safe4 and G9 for surfaces and instruments.
Surgical Prep
Sterillium® MED, Cutan and BD ChloraPrep, plus sterile swabs and scrub brushes.
Pharmacy
Dispensary bottles, jars, recyclable cartons and custom-branded prescription bags.
Kennel Liners
Ultra-absorbent standard and premium liners in 80% recycled packaging.
Cleaning & Paper
Puroguard®, exclusively distributed by Pioneer — soaps, laundry, cleaners and paper.
Can’t find it?
Our Special Sourcing team will assess within 24 hours whether we can get it for you.
Struggling to get hold of IV fluids?
Complete our simple verification form. Once it’s reviewed, fluid purchasing is enabled on your account — straightforward and quick.
ORDERING & STOCK MANAGEMENT
Smarter, simpler ordering - built around how you work
However your practice likes to order, we make it easy and efficient, giving you peace of mind that it’s all in hand.
Web portal
Browse full catalogues with images and specs, see live stock levels and alternatives, view order history, and keep favourites lists — even one per room.
Auto-ordering
Never run out again. Save around five hours a month — one practice cut its ordering carbon footprint by 36%.
Flexi-order
Your account manager sends a list of high-usage items with suggested quantities. Amend, add or remove, pick your frequency and delivery date.
PMS integration
Order straight from ezyVet, Lupa or Provet Cloud, with synced catalogues, real-time availability and pricing, and fewer manual errors.
No surprises
If something’s out of stock, choose an alternative in the portal — or our team will call you before your order ships.
SERVICE & DELIVERY LIKE NO OTHER
Order before 5pm for free next-day delivery
No minimum order
Free delivery on every order*
Delivery tracking
Updates by email and SMS when your order is on its way
No-quibble returns
Free returns on unused consumables
Free treats
Sweet treats on orders over £100
*Excludes Highlands and Islands.
WE'RE BY YOUR SIDE
Real people, clinical expertise and support that goes further
Our team spans RVNs, clinical managers, animal healthcare professionals and fifth-generation farmers — so we understand practice life like no other.
- A dedicated account manager — the same named contact who onboards you and supports every step.
- Free CPD Training Academy — 7+ hours of on-demand courses in wound care, infection control and laser therapy, with certificates.
- Monthly expert-led webinars with live Q&A on the latest techniques and best practice.
- Wound care support from our dedicated nurse team, plus free charts and posters for your practice and clients.
- Product trials — help shape new products that enhance clinical outcomes.
WHAT OUR CUSTOMERS SAY
Trusted by practices across the UK
★★★★★
PROFESSIONAL, COMPETITIVE, RELIABLE, HONEST AND FRIENDLY
“They could offer a very competitive supply of products we already use with a very good level of service, care and communication. So when looking for new products Pioneer is our first place to look now.”
Ellie Cross
Commercial Manager, Pennard Vets
★★★★★
INVALUABLE SUPPORT, ADVICE AND PRODUCT RECOMMENDATIONS
“Your support, advice and product recommendations were absolutely invaluable. Suffice to say the team is much more clued up on wound management now and they have been using the knowledge you shared to help other patients.”
Ashley Rawlings RVN
Downland Veterinary Group
★★★★★
A GREAT FIT
“You guys are great to deal with and we genuinely enjoy working alongside clear, transparent, hard-working independent companies, so the whole thing is a great fit.”
Steve Tasker
Owner, Watkins & Tasker Vets
WORKING TOGETHER ON SUSTAINABILITY
Your sustainability goals become our goals
We’re ISO 14001 and ISO 9001 certified, and we keep expanding our eco-friendly range - five new eco product ranges in the last 12 months alone.
ISO 14001 certified
ISO 9001 certified
Eco-friendly range
95%+
of our packaging is recyclable or reusable
75%
recycled content in our packaging boxes
97%+
of our waste is recycled
100%
of customers receive invoices by email
Setting up an account is easy
Consolidate your consumables with Pioneer
Request an account today and your dedicated account manager will align with your product and budget requirements from day one.
